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Family course · Module 7

Privacy and Safety

Preview · about 34 minutes · 3 lessons
Lesson 1 · ~9 min

What to share and what never to share

Sort information into OK, careful and never · Keep passwords and codes out of chat
Lesson 1 · Steps

Step by step

  1. Make three columns: OK (schedules, grocery lists), Careful (health, kids' school details), Never (passwords, codes, card numbers, SSNs).
  2. Tell the assistant: "Never ask me for passwords or codes in chat."
  3. If you ever see a request for a code in chat or email, stop and check with a person you trust.
  4. Review connected accounts every few months and remove ones you don't use.
Lesson 1 · Key points

Key points

Lesson 2 · ~9 min

Spotting scams and fake messages

Recognize common family-targeted scams · Know how the assistant flags suspicious messages
Lesson 2 · Steps

Step by step

  1. Ask the assistant to flag messages that ask for money, gift cards, codes or urgent action.
  2. Check the sender's real address, not just the display name.
  3. Call the school, bank or company using a number you already know, not one in the message.
  4. Never let the assistant pay or reply to a flagged message.
Lesson 2 · Key points

Key points

Lesson 3 · ~8 min

Checking the assistant's work

Know when to double-check · Build a quick verification habit
Lesson 3 · Steps

Step by step

  1. For anything involving money, health or a deadline, open the original email or portal before acting.
  2. Ask the assistant: "Where did you get that?" It should point to the source.
  3. If something's wrong, tell it, so it can correct course.
  4. Keep a short list of mistakes; patterns tell you what to fix.
Lesson 3 · Key points

Key points

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